If you have any questions about your order, our products, or anything else, please feel free to reach out. We’re always happy to assist.

You can contact us at chopchop.seattle.shop@gmail.com, and we typically respond within 24 – 48 hours.

Order & Shipping Questions

If you are emailing us about an order or a shipping issue, please include your order number, your name, and any relevant photos such as packaging or damage upon arrival. Sharing these details helps us resolve your request more quickly.

Returns & Exchanges

For return or exchange inquiries, we recommend reviewing our Return Policy first. Once you’ve done that, you can email us and we will guide you through the next steps. Since many of our pieces are one-of-a-kind, we will help you find the best solution for your situation.

Customer Service Hours

Our customer support team is available Monday through Friday, from 10:00 AM to 6:00 PM (PST).

We look forward to assisting you and ensuring that your experience with ChopChop is smooth and enjoyable.